One Year Warranty and Repairs
DeVauls provides top quality wood watches. But if you are worried about any product issues, don't sweat it. We've got you covered! In the unlikely event that you received a watch with a manufacturer defect, the repair is on us up to one-year from the date of purchase. All shipping charges within the U.S. is covered under the one-year warranty. Shipping costs up to $25 are reimbursed under the one-year warranty for shipping outside of the U.S.
If your product is received damaged, please notify us within 15 days from the original date of purchase and follow our return/exchange policy below. Our warranty does not cover normal wear and tear, deterioration, scratches, loss or theft, battery life, neglect of care, abuse or misuse, damage done by customer or a third party (dents, breakage, cracks, broken, damage from third party repair, etc.), or any issue that was caused outside of the manufacturing process. However, DeVauls may be able to assist with repairs outside of our warranty for a fee plus shipping paid by the customer. Please contact us and we will address your issue promptly.